Effective Date — March 2026
Our Commitment to Your Privacy
DoctorNYC ("the Practice"), located at 910 Park Avenue, New York, NY 10075, is required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to maintain the privacy of your protected health information (PHI), to provide you with notice of our legal duties and privacy practices, and to notify you in the event of a breach of your unsecured PHI. This Notice of Privacy Practices describes how we may use and disclose your PHI, and your rights regarding that information.
How We May Use and Disclose Your PHI
DoctorNYC may use and disclose your protected health information for the following purposes:
- Treatment: We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. This includes consultations with other healthcare providers involved in your care.
- Payment: We may use and disclose your PHI to obtain payment for healthcare services, including billing and collections activities.
- Healthcare Operations: We may use and disclose your PHI for our internal operations, including quality assessment, staff training, compliance auditing, and business management.
- Appointment Reminders: We may contact you to remind you of upcoming appointments or consultations.
- Health-Related Communications: We may contact you with information about treatment alternatives, health-related benefits, or wellness services that may be of interest to you.
Disclosures Without Your Authorization
In certain circumstances, we may disclose your PHI without your written authorization as permitted or required by law, including:
- When required by federal, state, or local law
- For public health activities, such as reporting communicable diseases
- To report suspected abuse, neglect, or domestic violence to appropriate authorities
- To health oversight agencies for activities authorized by law, such as audits or investigations
- In response to a court order, subpoena, or other lawful process
- To law enforcement officials in certain limited circumstances
- To avert a serious threat to health or safety
- For specialized government functions, including military and veteran activities
- For workers' compensation purposes as authorized by law
Uses and Disclosures Requiring Your Authorization
Other uses and disclosures of your PHI not described in this notice will be made only with your written authorization. You may revoke any such authorization in writing at any time, except to the extent that the Practice has already acted in reliance upon it. These include:
- Most uses and disclosures of psychotherapy notes, if applicable
- Uses and disclosures of PHI for marketing purposes
- Disclosures that constitute a sale of PHI
Your Rights Regarding Your PHI
Under HIPAA, you have the following rights with respect to your protected health information:
- Right to Access: You have the right to inspect and obtain a copy of your PHI maintained by the Practice. Requests must be submitted in writing. A reasonable fee may apply for copies.
- Right to Amend: You may request amendments to your PHI if you believe it is inaccurate or incomplete. Such requests must be in writing and include a reason for the amendment. The Practice may deny the request in certain circumstances as permitted by law.
- Right to an Accounting of Disclosures: You may request a list of certain disclosures of your PHI made by the Practice during the six years prior to your request.
- Right to Request Restrictions: You may request restrictions on how your PHI is used or disclosed for treatment, payment, or healthcare operations. The Practice is not required to agree to such restrictions, except in certain circumstances involving self-pay patients.
- Right to Request Confidential Communications: You may request that we communicate with you about health matters using a specific method or at a certain location.
- Right to a Paper Copy: You have the right to obtain a paper copy of this Notice of Privacy Practices upon request.
- Right to Be Notified of a Breach: You have the right to be notified in the event that the Practice discovers a breach of your unsecured PHI.
Our Duties
DoctorNYC is required by law to maintain the privacy and security of your PHI, to abide by the terms of this Notice, and to notify you in the event of a breach of unsecured PHI. We reserve the right to change the terms of this Notice at any time, and the new terms will apply to all PHI we maintain. The revised Notice will be available at our practice and on our website.
Minimum Necessary Standard
When using or disclosing your PHI, or when requesting PHI from another provider, the Practice will make reasonable efforts to limit the information to the minimum amount necessary to accomplish the intended purpose, as required by HIPAA.
Filing a Complaint
If you believe your privacy rights have been violated, you may file a complaint with the Practice or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.
To file a complaint with the Practice or for any questions about this Notice, please contact us:
DoctorNYC — Privacy Officer
910 Park Avenue, New York, NY 10075
membership@doctornyc.com
To file a complaint with the U.S. Department of Health and Human Services:
Office for Civil Rights, U.S. Department of Health and Human Services
200 Independence Avenue SW, Washington, DC 20201